COVID-19 / Coronavirus Measures

Following joint guidance from national Audiology professional groups, we have re-opened our clinics. Wherever possible, remote care, video counselling and home visits will be offered. All visitors to the clinic will be called first to ensure they are symptom-free. In order to minimise contact, we will be carefully staggering appointments throughout the day. Please ensure that you attend at exactly the time of your appointment.

We will also be allowing 10-minute gaps following each appointment to allow thorough cleaning of all surfaces and equipment. It is very important therefore that appointments run to time. Depending on the nature of your appointment and your at-risk status you may be requested to wear both mask and gloves.

Here at Hearing Therapy, we’re fully compliant with our Government regulator, the HCPC and its clinical code of practice to ensure the safety of our employees, customers and patients.

In response to the Omicron variant, we conduct routine lateral flow testing twice a week, and daily at the onset of any cold or flu-like symptoms, and staff are required to send a copy of their lateral flow test to the Practice Manager. As well as this, all staff are triple vaccinated.

Below are steps, procedures and policies in place to ensure your safety:

We use sterile, single-use, disposable products where possible
We clean and sanitise our hands before and after every patient
We routinely disinfect and clean all equipment, door handles and hard surfaces between appointments
We kindly ask customers to wash and sanitise their hands before and after their appointment
We have adopted a no handshake policy
We ask our customers to reschedule their appointment if they’re feeling unwell
Should you be unable to make your way into the clinic, we also offer home visits

Because Hearing Therapy is a small business, we do not experience high footfall within our clinic. We are open, business as usual, and will continue to revise our procedures in line with the Government guidelines.

Thank you to all our customers for your support and understanding.

Should you require more information of the Governments Covid guidelines, please click here.

COVID-19 Guidance Update

Thank you to all our customers for your support and understanding,

Tim Husband
Principal Clinical Audiologist